User reviews (Gathered from Capterra, GetApp, Software Advice, G2, and Trust Pilot).Functionality (Advanced features, integrations).Ease of use (Including the integration process).Our ranking methodology for both paid and free softphone apps focused on 5 key areas: Generally, softphone software have additional features that make it easier to manage incoming and outgoing calls (such as attended transfers).Īs remote work is here to stay, we decided to find out which VoIP softphone software is the best for Mac users.This allows softphone users to work outside of traditional workplace settings, such as remotely or on the go. Softphones can be used with desktop computers, tablets, and smartphones. Softphone users can enjoy perks like long-distance calls for local prices. VoIP Softphones are gaining popularity because of three reasons: Why should you switch to a VoIP softphone?
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